Shipping Within India
| Delivery Area | Estimated Delivery Time |
|---|---|
| Tamil Nadu | Typically 2 – 4 business days after dispatch |
| Rest of India | Typically 5 – 8 business days after dispatch |
Exact delivery times can vary depending on your location and the courier partner assigned to your order. Shipping charges are calculated automatically at checkout based on order weight and delivery location.
For bulk or corporate orders, please contact us directly to arrange shipping.
International Orders
At this time, we ship only within India and do not offer international shipping. If you are based outside India and interested in our products, please get in touch with us and we will let you know if we are able to help.
Order Tracking
Once your order has been dispatched, we will share the tracking details for your courier partner by email or SMS so you can follow your delivery until it reaches you.
How We Pack Your Order
We take care to pack every order securely, with extra cushioning for glass jars such as pickles, to reduce the risk of damage or breakage in transit.
How to Order
Placing an order with us is simple:
- Browse our shop and add the podi, pickles or masala powders you’d like to your cart.
- Go to checkout, enter your delivery address within India, and choose a payment method.
- You will receive an order confirmation by email, followed by tracking details once your order ships.
Returns & Exchanges
We want you to be completely happy with your order. If a product arrives damaged, spoiled, or incorrect, please get in touch with us within 48 hours of delivery so we can make it right. As these are food products, we are unable to accept returns of opened or used items for reasons other than damage or quality issues.
How to Return an Item
- Contact us within 48 hours of delivery with your order number and photos of the item, especially if it arrived damaged or you received the wrong product.
- Our team will review your request and confirm the next steps, which may include a replacement, refund, or store credit depending on the issue.
- If a physical return is needed, we will let you know the return address and any packing instructions to keep the product safe in transit.
- Once your return is received and checked, we will process your replacement or refund as agreed.
How to Exchange an Item
- Contact us within 48 hours of delivery to let us know which product you would like to exchange and why.
- We will confirm whether an exchange is possible for your item and guide you through the next steps.
- Once the exchange is agreed and, if needed, the original item is returned to us, we will dispatch the replacement product to you.